How to add the manual deposit or withdrawal method

Learn how to add manual deposit and withdrawal methods in the B2CORE Back Office, allowing you to handle client deposits and withdrawals manually in selected currencies

You can use the manual deposit and withdrawal methods to make deposits and withdrawals for your clients in the Back Office.

For the manual method to work correctly, you must configure exchange rates in Currencies > Rates for all currencies that you plan to use with this method. These rates are required to calculate the daily and monthly limits for deposits and withdrawals, specified in verification level settings (for details, refer to How to set up deposit, withdrawal, and transfer limits by verification levels). Because the limits are calculated in USD, you must configure rates to USD for each currency added to the manual method.

For example, if you deposit funds in EUR to a client wallet denominated in EUR using the manual method, the EURUSD exchange rate is still required to calculate the client’s daily and monthly deposit limits; otherwise, an error will occur when processing the deposit.

To add the manual methods for deposits and withdrawals:

1

Navigate to System > Deposit system > Deposit methods or to System > Payout system > Payout methods.

2

Click +Create in the upper-right page corner.

3

On the Create a method page, fill in the following fields:

  • In the Name field, enter a name for the method, such as manual. The name must be unique and may only contain Latin letters, numbers, dashes, and underscores.

  • In the Caption field, enter a caption that will be applied to the method in the Back Office, such as Manual Deposit or Manual Withdrawal.

  • In the Provider dropdown, select manual.

  • In the displayed Currency dropdown, select a currency for deposits or withdrawals. After creating the method, you can add multiple currencies to it on the TR Currencies tab.

  • Leave the Connection dropdown empty.

4

Click Save to create the method.

The manual method appears in the list of methods and is enabled by default.

5

To add more currencies for deposits or withdrawals using this method, click Edit to open the method details.

6

On the TR Currencies tab, add the needed currencies.

7

Click Save to apply the changes.

The manual method is now ready for making deposits or withdrawals in the selected currencies via the Back Office.

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