# How to create a bulk action

Create bulk actions to perform specific actions in respect to multiple clients at a time.

To create a bulk action:

{% stepper %}
{% step %}
Navigate to **System** > **Bulk actions**.
{% endstep %}

{% step %}
Click **+Create** in the upper-right corner of the page.
{% endstep %}

{% step %}
From the **Action** drop-down list, select an action type that you want to perform as a bulk action. The following action types are available:

* ban clients
* change a client type
* change an internal client type
* change a verification level
* make a deposit
* zero out balances
  {% endstep %}

{% step %}
In the **Name** field, enter a name for your bulk action.
{% endstep %}

{% step %}
In the **Description** field, enter a description for your bulk action.
{% endstep %}

{% step %}
Click **Upload csv file** and select a CSV file that has previously been downloaded to your computer, containing the email addresses of the clients to whom the bulk action applies (for details, refer to [How to export a CSV file with email addresses](/how-to-articles/manage-system-settings/how-to-export-a-csv-file-with-email-addresses.md)).
{% endstep %}

{% step %}
Depending on the bulk action type that you selected, additional fields may be displayed that you need to fill in.
{% endstep %}

{% step %}
Click **Save** to apply the changes.
{% endstep %}
{% endstepper %}

The bulk action has been created and executed. To verify whether it has been executed successfully, check the **Status** column on the **Bulk actions** page.


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