Payouts
Access a full list of client withdrawals, including detailed information and transaction monitoring results
On this page, you can view all withdrawals made from client accounts and wallets, which allows you to track, review, and manage withdrawal activity.
To view withdrawals for a specific client, go to the Transactions tab on the client details page.
General information
The following information is provided about each withdrawal:
Withdrawal number
The sequence number assigned to a withdrawal in B2CORE.
Click it to open the withdrawal details.
Client ID
The client identifier.
Client
The client’s name.
The client’s email address.
Tags
The tags assigned to a client, used to sort a list of withdrawals displayed to Back Office administrators.
Country
The client’s country (if specified during registration or KYC verification process).
Company Short
The short name of a client’s company.
Company Full
The full name of a client’s company.
Account
The number of a client account or wallet from which funds are withdrawn.
Method
The method used to withdraw funds.
Name
The withdrawal method name used in the B2CORE Back Office.
Groups of method
The group to which a withdrawal method belongs.
KYT status
The Know Your Transaction status returned by SumSub Fraud Prevention, indicating whether the transaction has passed compliance checks, shown as either green or red.
Amount
The withdrawal amount.
Currency
The currency in which a withdrawal amount is specified.
Vendor Commission
The commission charged by a broker.
Provider Commission
The commission charged by a payment system.
Commission currency
The currency in which commissions are charged.
Final amount
The withdrawal amount (less commissions), in the final currency.
Final currency
The currency in which the withdrawal is processed.
Exchange rate
The actual rate applied to convert a withdrawal amount into the final currency at the moment of transaction execution.
This rate may differ from the one displayed to the client in the B2CORE UI before the transaction is submitted. The rate displayed in the B2CORE UI is indicative and may not reflect the final value applied during withdrawal execution.
Rate currency
The currency to which a withdrawal amount is converted during processing.
Rate (USD)
The exchange rate applied to convert a withdrawal amount to USD.
Final amount (USD)
The withdrawal amount (less commissions), in USD.
Status
The current transaction status.
Created
The date and time when a withdrawal was initiated.
Processed
The date and time when a withdrawal was processed.
Account type
The type of a product based on which a client account or wallet was created.
Internal client type
For internal use only. The internal client profile category.
Invoice
The unique identifier of a payment operation in the related payment system.
Transaction
The unique address of a transaction on a blockchain.
Blockchain fee
The blockchain commission.
Wallet
The public address of a wallet to which funds are withdrawn.
Destination Tag
Applicable only to XRP, XLM, BNB, and XEM.
Dealing approved
For internal use only. The result of a check made by the Finance Department.
Compliance approved
For internal use only. The result of a check made by the Legal Department.
Internal comment
For internal use only. An optional note about a withdrawal.
To view withdrawal details, click the Edit button or the number displayed in the Withdrawal number column.
Details
The details page shows the Trader room tab, which contains the withdrawal details listed below.
For withdrawals via PSS-connected methods, an additional Payment system tab is available and provides extended payment details.
ID
The sequence number assigned to a withdrawal in B2CORE (the same as the one displayed in the Withdrawal number column).
Status
The current transaction status.
Invoice
The unique identifier of a payment operation in the related payment system.
Date
The date when a withdrawal was initiated.
Invoice date
The date when an invoice was created.
Result date
The date when a withdrawal was debited.
Method
The method used to withdraw funds.
Amount
The withdrawal amount.
Currency
The currency in which a withdrawal amount is specified.
Vendor Commission
The commission charged by a broker.
Provider Commission
The commission charged by a payment system.
Final amount
The withdrawal amount (less commissions), in the final currency in which the withdrawal is processed.
Transaction
The unique address of a transaction on a blockchain.
Exchange rate
The actual rate applied to convert a withdrawal amount into the final currency at the moment of transaction execution.
USD Exchange Rate
The exchange rate applied to convert a withdrawal amount to USD.
Internal comment
An optional note about a withdrawal. Enter a note or edit the existing one, and then click Save.
Dealing approved
For internal use only. The result of a check made by the Finance Department.
Compliance approved
For internal use only. The result of a check made by the Legal Department.
Request info
This section displays information related to a client withdrawal request that requires approval or rejection by the Back Office administrator.
Request ID
The identifier of a client request to withdraw funds.
Click it to open the request details.
Resolution
The request status.
Reason
For rejected requests, the reason the request was rejected.
Info
This section displays information about a client account or wallet from which funds are withdrawn.
Account
The number of a client account or wallet from which funds are withdrawn.
Account balance
The current balance on an account or a wallet.
Account type
The type of a product based on which the account or wallet is created.
Client
The client’s name.
The client’s email address.
Transaction monitoring
This section displays the results (green or red) of the KYT check performed via SumSub. To use this feature, you must have an active SumSub account with Fraud Prevention enabled and properly configured, along with the corresponding SumSub external connection enabled in the B2CORE Back Office.
If no results are displayed, click the Check transaction button. This button is unavailable if the transaction has already been checked.
See also
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