Payouts

Access a complete list of client withdrawal, including amounts, currencies, commissions, payment methods, statuses, and transaction monitoring details

On this page, you can view a list of all payouts made on client accounts.

To view payouts made on accounts of a particular client, go to the Transactions tab on the client details page.

General information

The following information is provided about each payout transaction:

Withdrawal number

The sequence number of a payout transaction in the system.


Client ID

The identifier of a client in the system.


Client

The client’s name.


Email

The client’s email address.


Tags

The tags assigned to a client that are used to sort a list of payout transactions displayed to Back Office administrators.


Country

The client’s country (if specified by a client during registration or KYC verification process).


Company Short

The short name of a client’s company.


Company Full

The full name of a client’s company.


Account

The number of an account from which funds are withdrawn.


Method

The method used to withdraw funds.


Name

The name of a payout method in the system.


Groups of method

The group to which a payout method belongs.


KYT status

The Know Your Transaction status returned by SumSub Fraud Prevention, indicating whether the transaction has passed compliance checks, shown as either green or red.


Amount

The payout amount.


Currency

The currency in which a payout amount is specified.


Vendor Commission

The commission charged by a broker.


Provider Commission

The commission charged by a payment system.


Commission currency

The currency in which commissions are charged.


Final amount

The payout amount (less commissions), in the payout currency.


Final currency

The payout currency (in which a payout amount is debited from a client account).


Rate

The actual rate used to convert a payout amount into the final currency at the moment of transaction execution.

This rate may differ from the one displayed to the client in the B2CORE UI before the transaction is submitted. The rate displayed in the B2CORE UI is indicative and may not reflect the final value applied during payout execution.


Rate currency

The final currency to which a payout amount is converted.


Rate (USD)

The exchange rate applied to convert a payout amount to USD.


Final amount (USD)

The payout amount (less commissions), in USD.



Status

The current transaction status.


Created

The date and time when a payout was made.


Processed

The date and time when a payout was processed.


Account type

The type of a product to which an account belongs.


Internal client type

For internal use only. The internal client profile category.


Invoice

The unique identifier of a transaction in the payment system.


Transaction

The unique address of a transaction in a blockchain.


Blockchain fee

The blockchain commission.


Wallet

The public address of a wallet.


Destination Tag

Applicable only to XRP, XLM, BNB, and XEM.


Dealing approved

For internal use only. The result of a check made by the Finance Department.


Compliance approved

For internal use only. The result of a check made by the Legal Department.


Internal comment

For internal use only. An optional note about a transaction.

To view transaction details, click the Edit button or the number displayed in the Withdrawal number column.

Details

The following additional information is provided about each payout transaction:

ID

The sequence number of a payout transaction in the system (the same as the one displayed in the Withdrawal number column).


Status

The current transaction status.


Invoice

The unique identifier of a payment operation in the payment system.


Date

The date when a payout was made.


Invoice date

The date when an invoice was created.


Result date

The date when a payout was debited.


Method

The method used to withdraw funds.


Amount

The payout amount.


Currency

The currency in which a payout amount is specified.


Vendor Commission

The commission charged by a broker.


Provider Commission

The commission charged by a payment system.


Final amount

The payout amount (less commissions), in the payout currency.


Internal comment

An optional note about a payout. Enter a note or edit the existing one, and then click Save to apply the changes.


Dealing approved

For internal use only. The result of a check made by the Finance Department.


Compliance approved

For internal use only. The result of a check made by the Legal Department.


Request ID

The identifier of a client request to withdraw funds.


Resolution

The request status.


Reason

The reason why a request was rejected.


Account

The number of an account from which funds are withdrawn.


Account balance

The current balance on an account.


Account type

The type of a product to which an account belongs.


Client

The client’s name.


Email

The client’s email address.

Transaction monitoring

This section displays the results (green or red) of the KYT check performed via SumSub. To use this feature, you must have an active SumSub account with Fraud Prevention enabled and properly configured, along with the corresponding SumSub external connection enabled in the B2CORE Back Office.

If no results are displayed, click the Check transaction button. This button is unavailable if the transaction has already been checked.

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