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  • Details
  • Transaction monitoring

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  1. Back Office guide
  2. Finance

Payouts

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Last updated 16 days ago

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On this page, you can view a list of all payouts made on client accounts.

To view payouts made on accounts of a particular client, go to the on the client details page.

General information

The following information is provided about each payout transaction:

Withdrawal number

The sequence number of a payout transaction in the system.


Client ID

The identifier of a client in the system.


Client

The client’s name.


Email

The client’s email address.


Tags

The tags assigned to a client that are used to sort a list of payout transactions displayed to .


Country


Company Short

The short name of a client’s company.


Company Full

The full name of a client’s company.


Account

The number of an account from which funds are withdrawn.


Method


Name

The name of a payout method in the system.


Groups of method


Amount

The payout amount.


Currency

The currency in which a payout amount is specified.


Vendor Commission

The commission charged by a broker.


Provider Commission

The commission charged by a payment system.


Commission currency

The currency in which commissions are charged.


Final amount

The payout amount (less commissions), in the payout currency.


Final currency

The payout currency (in which a payout amount is debited from a client account).


Rate

The actual rate used to convert a payout amount into the final currency at the moment of transaction execution.

This rate may differ from the one displayed to the client in the B2CORE UI before the transaction is submitted. The rate displayed in the B2CORE UI is indicative and may not reflect the final value applied during payout execution.


Rate currency

The final currency to which a payout amount is converted.


Rate (USD)

The exchange rate applied to convert a payout amount to USD.


Final amount (USD)

The payout amount (less commissions), in USD.



Status


Created

The date and time when a payout was made.


Processed

The date and time when a payout was processed.


Account type


Internal client type

For internal use only. The internal client profile category.


Invoice

The unique identifier of a transaction in the payment system.


Transaction

The unique address of a transaction in a blockchain.


Blockchain fee

The blockchain commission.


Wallet

The public address of a wallet.


Destination Tag

Applicable only to XRP, XLM, BNB, and XEM.


Dealing approved

For internal use only. The result of a check made by the Finance Department.


Compliance approved

For internal use only. The result of a check made by the Legal Department.


Internal comment

For internal use only. An optional note about a transaction.


At the bottom of the page, the following information is displayed:

Total amount (All Pages)

The total amount withdrawn by all clients from their accounts, in the selected currency. This value is only displayed when the Currency column is filtered by a specific currency, reflecting the total withdrawn amount in that currency.

To view transaction details, click the Edit button or the number displayed in the Withdrawal number column.

Details

The following additional information is provided about each payout transaction:

ID

The sequence number of a payout transaction in the system (the same as the one displayed in the Withdrawal number column).


Status


Invoice

The unique identifier of a payment operation in the payment system.


Date

The date when a payout was made.


Invoice date

The date when an invoice was created.


Result date

The date when a payout was debited.


Method


Amount

The payout amount.


Currency

The currency in which a payout amount is specified.


Vendor Commission

The commission charged by a broker.


Provider Commission

The commission charged by a payment system.


Final amount

The payout amount (less commissions), in the payout currency.


Internal comment

An optional note about a payout. Enter a note or edit the existing one, and then click Save to apply the changes.


Dealing approved

For internal use only. The result of a check made by the Finance Department.


Compliance approved

For internal use only. The result of a check made by the Legal Department.


Request ID

The identifier of a client request to withdraw funds.


Resolution


Reason

The reason why a request was rejected.


Account

The number of an account from which funds are withdrawn.


Account balance

The current balance on an account.


Account type


Client

The client’s name.


Email

The client’s email address.

Transaction monitoring

To submit a transaction monitoring request, click the Check transaction button. This button is unavailable if the transaction has already been checked. Repeated requests to check the same transaction will be ignored. After sending a request, it can be assigned one of the following statuses:

  • Request in process — a request was sent and is being processed.

See also

The client’s (if specified by a client during registration or KYC verification process).

The used to withdraw funds.

The to which a payout method belongs.

The current .

The to which an account belongs.

The current .

The used to withdraw funds.

The .

The to which an account belongs.

Request sent — a request was sent and processed. View the result on the page.

Transactions tab
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