How to get Telegram chat, group and channel identifiers

To deliver event notifications to Back Office users through Telegram, you must specify a user’s personal Telegram identifier or the identifier of a group or channel to which notifications will be sent.

To get a user’s Telegram identifier, the user should do the following:

1

In Telegram, send a message to @getidsbot and get the response containing the user’s Telegram identifier.

2

Copy the obtained identifier and paste it to the Telegram chat Id field available on the Back Office user details page.

To get the identifier of a Telegram group or channel in which a user is the admin, the user should do the following:

1

Navigate to a Telegram group or channel whose identifier the user wants to get.

2

Add @getidsbot to the selected group or channel and get the response containing the group or channel identifier.

3

Copy the obtained identifier and paste it to the Group Id field displayed under the enabled Telegram option when configuring event notifications.

See also

How to set up event notifications