How to get Telegram chat, group and channel identifiers

To deliver event notifications to Back Office users through Telegram, you must specify a user’s personal Telegram identifier or the identifier of a group or channel to which notifications will be sent.

To get a user’s Telegram identifier, the user should do the following:

1. In Telegram, send a message to @getidsbot and get the response containing the user’s Telegram identifier.

2. Copy the obtained identifier and paste it to the Telegram chat Id field available on the Back Office user details page.

To get the identifier of a Telegram group or channel in which a user is the admin, the user should do the following:

1. Navigate to a Telegram group or channel whose identifier the user wants to get.

2. Add @getidsbot to the selected group or channel and get the response containing the group or channel identifier.

3. Copy the obtained identifier and paste it to the Group Id field displayed under the enabled Telegram option when configuring event notifications.

See also

How to set up event notifications