# Managers

On this page, you can find a list of all managers and add new ones.

Managers are users with access to the Back Office, responsible for organizing work and communicating with clients registered in B2CORE.

Upon registration, clients are automatically distributed among the existing managers according to country restrictions. Additionally, you can configure managers to view only specific clients, for example, those assigned to them using [client tags](https://docs.b2core.b2broker.com/back-office-guide/system/users/client-tags).

## General information

The following information is provided about each manager:

**Name**

The manager’s name.

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**Email**

The manager’s email address.

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**Title**

The manager’s title (such as `Mr` or `Mrs`).

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**Enabled**

The status of a manager’s profile. Clients can be assigned only to `Enabled` managers.

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**Default**

If a manager is set as the default, all new clients will automatically be assigned to that manager, considering country restrictions.

Only one manager can be set as the default at a time.

It is also possible to have no default manager. In this case, new clients will be assigned to existing managers sequentially, still considering country restrictions.

If no manager meets the country restrictions for a client, the client won't be assigned a manager. For more information on the assignment process, refer to [Example](#Example) below.

To view details of the manager's profile, click the **Edit** button.

## Details

On the details page, you can additionally view the manager's phone number and edit their profile.

To apply country restrictions to a selected manager, click the **Actions** button in the upper-right page corner and select **Country restrictions** in the dropdown:

* **Deny only** — the manager can be assigned to all clients, except for those from the selected countries.
* **Allow only** — the manager can only be assigned to clients from the specified countries.
* **Rules** — a list of countries to which either the **Deny only** or **Allow only** rule is applied.

## Example

This example illustrates the process of assigning new clients to managers.

Suppose we have the **Default manager** with the country restriction **Allow only** set to `Vietnam`, meaning that the **Default manager** can be assigned only to clients from Vietnam.

In addition to the **Default manager**, there are two non-default managers:

* **Manager 1** with the country restriction **Deny only** set to `Germany`, meaning that this manager can be assigned to all clients except for those from Germany.
* **Manager 2** without country restrictions.

The assignment process works as follows:

A client from `Vietnam` — the client will be assigned to the **Default manager** since the country restriction is met in this case.

A client from `Germany` — the client can't be assigned to the **Default manager** due to the country restriction and can't be assigned to **Manager 1** either due to the same reason. Therefore, the client will be assigned to **Manager 2**.

A client from `China` — the client can't be assigned to the **Default manager** due to the country restriction. The client will be randomly assigned to **Manager 1** or **Manager 2**. In this case, suppose the client is assigned to **Manager 1**.

A client from `UAE` — the client can't be assigned to the **Default manager** due to the country restriction. Sequentially, the client will be assigned to **Manager 2** as the previous client was assigned to **Manager 1**.

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**See also**

[How to add a manager](https://docs.b2core.b2broker.com/how-to-articles/manage-system-settings/how-to-add-a-manager)
{% endhint %}
