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  • How-to articles
    • Manage clients
      • How to register a new client
      • How to change a client password
      • How to disable 2FA for a client
      • How to enable internal transfers for a client
      • How to view deposit or withdrawal wallet addresses
      • How to upload files to a client profile
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      • How to create a jurisdiction
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      • How to create a deposit
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      • How to create a report
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      • How to process transactions with the Partial status
    • Manage savings programs
      • How to create a savings program
        • Configure the Flexible strategy settings
        • Configure the Fixed strategy settings
    • Manage currencies
      • How to add a currency
      • How to configure currency exchange rates
      • How to add an exchange currency pair
      • How to set priorities for exchange rate providers
      • How to enable requests for exchanges in specific currency pairs
      • How to update rates in exchange requests
    • Manage bonuses
      • How to create a bonus preset
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      • How to automatically credit bonuses to clients upon deposits
      • How to manually credit bonuses to clients
    • Manage products
      • How to create a wallet
      • How to restrict the use of a product
    • Manage platforms
      • How to integrate B2TRADER
      • How to integrate DXtrade
      • How to integrate Match-Trader
      • How to integrate MetaTrader
      • How to integrate TradeLocker
      • How to integrate OneZero and PrimeXM
      • How to enable one-click trading access from the B2CORE UI and mobile app
    • Manage cashback options
      • How to configure cashback programs for MT4 and MT5
    • Manage advertising options
      • How to create a banner
      • How to create an announcement
      • How to configure the default Dashboard
      • How to add Ticker Widget symbols to the Dashboard
      • How to configure a menu in the B2CORE UI
    • Manage mailing options
      • How to send an email
      • How to create an email template
      • How to configure SMTP
      • How to configure SendGrid
      • How to determine why clients fail to receive email notifications
    • Manage verification options
      • How to use the KYC constructor
      • How to use SumSubstance
      • How to use ShuftiPro
      • How to use iDenfy
      • How to create a client accreditation test
    • Manage system settings
      • How to set up the Registration wizard
        • How to add and configure the Registration wizard
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        • Fields supported in the Basic Information step
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        • Field types and validation rules
        • How to configure the User Registration step
      • How to change the wizard workflow
      • How to block registration for a country
      • How to add or remove a language
      • How to create a request resolution type
      • How to create a request resolution
      • How to set up event notifications
      • How to set up Apple push notification
      • How to add a user group and grant permissions
      • How to add an admin user
      • How to make an admin user see only specific clients
      • How to add a manager
      • How to create a bulk action
      • How to export a CSV file with email addresses
      • How to change Back Office images
      • How to set up 2FA
      • How to import client-related data
      • How to import data related to Back Office user groups
      • How to configure a connection to Zendesk
      • How to switch from SupportPal to Zendesk
      • How to configure a connection to RudderStack
      • How to configure settings for mobile app downloads
    • Manage payment methods
      • How to add non-PSS deposit and withdrawal methods
        • How to integrate B2BINPAY
      • How to add the manual deposit or withdrawal method
      • How to add the Constructor deposit or withdrawal method
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        • How to integrate BridgerPay
        • How to integrate PayPal
        • How to integrate Paytiko
        • How to integrate Praxis
      • How to configure commissions for deposit and withdrawal methods
      • How to restrict the use of deposit and withdrawal methods
    • Manage communication platforms
      • How to configure Twilio
      • How to set up a Slack bot
      • How to set up a Telegram bot
      • How to get Telegram chat, group and channel identifiers
  • B2CORE Mobile
    • Deploying your iOS app
    • Deploying your Android app
  • B2CORE API
    • Restricted access to the API
  • Release notes
    • Release notes
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On this page
  • Password change history
  • Test results
  • Authorization history
  • Email change history
  • 2FA history view
  • Verification change history

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  1. Back Office guide
  2. Clients
  3. General

History tab

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Last updated 6 months ago

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On this tab, you can view the history of changes of a client’s password, email address, verification level, and 2FA options.

Select one of the following options to view the details:

Password change history

On this page, you can find the details about previously changed client passwords:

Date

The date and time when the password was changed.


Type

The type of an action that resulted in changing the password:

  • Restored — the password was updated by a client.

  • Changed by admin — the client’s password was updated by an administrator.


Changed by

The email address of the person who changed the password.

See also

Test results

Authorization history

On this page, you can view the log of client sessions in the B2CORE UI.

Auth date

The date and time when a client logged in to the B2CORE UI.


Auth IP

The IP address from which a client logged in to the B2CORE UI.


Auth location

The location (country and city) from which a client logged in to the B2CORE UI, which is determined based on the client IP address.


Status

The result of a login attempt: success or failed.

Email change history

On this tab, you can view the log of changes made to a client’s email address.

Origin Email

The previous client email address.


Changed To

The current email address that is used by a client to sign in to the B2CORE UI.


Changed Data

The date when an email address was changed.


Changed By

The email address of a person who changed the client email.

If an email address was specified for the first time, the Origin email and Changed by columns are empty.

2FA history view

The log indicating when 2FA was enabled or disabled for a client contains the following data:

Date

The date and time when 2FA was enabled or disabled for a client.


Enabled

The action type indicating whether 2FA was enabled or disabled.


Provider

The 2FA service provider.

See also

Verification change history

This information includes the name of the previous and newly obtained levels, as well as the date and time when each verification level was obtained and the name of the person who granted the level to a client, along with a reason why it was granted.

See also

On this page, you can find a list of that a client has passed in the B2CORE UI and view their results.

On this page, you can view the details about each obtained by a client.

How to change a client password
accreditation tests
How to disable 2FA for a client
verification level
How to use the KYC constructor