# How to update rates in exchange requests

In exchange requests from clients, which haven’t yet been approved and have the `Pending` status, you can change the rates at which the exchanges will be executed.

To change the rate in an exchange request:

{% stepper %}
{% step %}
Navigate to **Clients** > **Requests**.
{% endstep %}

{% step %}
By default, all requests on the page are filtered by the `Pending` status. To list only pending requests of the **Exchange** type, select `Exchange` in the filter field under the **Type** column.
{% endstep %}

{% step %}
Select the request and navigate to request details.

In the request details, the **Rate** field displays the rate valid at the moment when a client created the exchange in the B2CORE UI and the request was created in the Back Office. This rate includes the markups specified for the currencies in the currency pair.
{% endstep %}

{% step %}
To update the rate, click **Change rate**.
{% endstep %}

{% step %}
In the displayed **Change rate** popup, update the rate that will be applied to the exchange in one of the following ways:

* Enter the desired rate in the **New rate (without markup)** field.
* Refresh the rate by clicking the **Refresh** button on the right side of the **New rate (without markup)** field. This retrieves the current valid rate from an exchange rate provider and displays it in the **New rate (without markup)** field.
  {% endstep %}

{% step %}
In the **Verification code** field, enter the code obtained by solving a simple math problem to confirm the rate update.
{% endstep %}

{% step %}
Click **Save** to apply the updated rate and close the popup.
{% endstep %}
{% endstepper %}

The markups are applied to the updated rate, and the recalculated value is displayed in the **Rate** field in the request details.

After approving the request, the exchange is executed using the updated value in the **Rate** field.


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