Requests
In this subsection, you can define reject reasons for client requests.
Resolutions
If you reject a client’s request, select a resolution, which is a reason for the rejection. On this page, you can view a list of available resolutions.
ID
The resolution identifier.
Caption
The resolution description.
Enabled
The resolution status.
Type
The resolution type.
Resolution types
Resolution types are used to categorize and group different resolutions. On this page, you can view a list of available resolution types.
ID
The resolution type identifier.
Caption
The resolution type description.
Enabled
The resolution type status.
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