Requests

View and manage resolutions for client requests, including their types and statuses, to categorize and handle request rejections effectively in B2CORE

In this subsection, you can define reject reasons for client requests.

Resolutions

If you reject a client’s request, select a resolution, which is a reason for the rejection. On this page, you can view a list of available resolutions.

ID

The resolution identifier.

---

Caption

The resolution description.

---

Enabled

The resolution status.

---

Type

The resolution type.

See also

How to create a request resolution

Resolution types

Resolution types are used to categorize and group different resolutions. On this page, you can view a list of available resolution types.

ID

The resolution type identifier.

---

Caption

The resolution type description.

---

Enabled

The resolution type status.

See also

How to create a request resolution type