System
Providers
On this page, you can view a list of connections to SMTP service providers and configure new connections.
It's important to select SMTP providers that offer unrestricted daily email sending, such as Mailchimp, SendGrid, or Mailgun.
Unsuitable SMTP providers
Providers that impose daily email sending limits aren't suitable for SMTP configuration. These services are typically designed for personal or small-scale usage and can't meet the demands of extensive mailing lists.
Examples of such providers include: Gmail, Yahoo Mail, Outlook (Hotmail), iCloud Mail, AOL Mail, Zoho Mail (free version), Yandex Mail, Proton Mail, GMX Mail, or Mail.ru.
General information
The following information is provided about each SMTP connection:
ID
The identifier assigned to the connection.
Caption
The named assigned to the connection in the Back Office.
Driver
The driver used for sending emails (smtp).
Host
The SMTP host.
Port
The SMTP port number.
Username
The SMTP username that is used for authentication.
Send from
The sender’s email address displayed to your email recipients.
Send from name
The sender’s name displayed to your email recipients.
See also
Encryption
The encryption protocol used to securely communicate with the SMTP service provider. Possible options:
TSL
SSL
Enabled
The connection status.
If true, the connection is enabled; otherwise, false.
If the only connection to an SMTP service provider is configured, it can’t be disabled.
To view the connection details, click the Edit button.
Details
On the details page, the masked Password field is displayed in addition to the general information.
To validate the connection settings, click the Test connection button. A green checkmark displayed on the button indicates that the connection has been configured properly.
Queue
On this page, you can view the queue of unsent emails and delete them if necessary.
ID
The email identifier in the system.
The email address.
Subject
The email subject.
Last attempt date
The date of the last attempt to send the email.
Next attempt date
The date of the next attempt to send the email.
Attempts count
The number of attempts to send the email.
Status
The status indicating the result of an email send attempt.
Reason
The reason for an unsuccessful attempt.
Log
On this page, you can view the mailing log.
ID
The email identifier in the system.
Active queue ID
The identifier of the queue in which the email is included.
The client email address.
Subject
The email subject.
Attempt date
The date and time of the last attempt to send the email.
Status
The email delivery status (the available options: IN PROGRESS, FAIL, and SUCCESS).
Reason
The reason why the email delivery failed.
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