LogoLogo
Release notesHomepageTry demo
  • Welcome to B2CORE docs
  • Integrations
    • Platforms
    • Payment systems
    • KYC providers
    • Communication platforms
    • Other systems
  • Back Office guide
    • Get started
    • Clients
      • General
        • Client tab
        • Contacts tab
        • Event log tab
        • Accounts tab
        • Transactions tab
        • Finance tab
        • History tab
        • Trades tab
        • Services tab
        • Files tab
        • Settings tab
        • Advanced tab
        • Compliances tab
        • Devices tab
        • Documents tab
        • Mailing Log tab
        • Introducing brokers tab
      • Services
      • Requests
      • Accounts
      • Managers
      • Types
      • Events log
      • Jurisdictions
    • Introducing brokers
    • Finance
      • Deposits
      • Payouts
      • Deposit wallets
      • Transfers
      • Exchange
      • Transactions
      • Reports
    • Savings
      • Presets
      • Plans
    • Bonuses
      • Bonus presets
      • Bonus distribution
      • Temporary bonuses
    • Currencies
      • Currencies
      • Rates
      • Currency pairs
    • Cashback
      • MetaTrader Volume
        • Preferences tab
        • Tiers tab
    • Products
      • Products
      • Groups
      • Rights
      • Platforms
    • Promotion
      • Banners
      • Announcements
      • Dashboard
      • Menu
    • Mailing
      • Marketing
      • System
    • Ticket feedback
    • Verification
      • Levels
      • Documents
      • Document types
      • Document groups
      • Client tests
    • Investment platform
    • System
      • SMS Providers
      • Key storage
      • Deposit system
      • Payout system
      • Wizards
      • Bulk actions
      • Operation types
      • Countries
      • External connections
      • Localizations
      • Requests
      • Templates
        • Email
        • SMS
        • Slack
        • Telegram
      • Logs
      • Settings
      • Event notifications
      • Users
        • Users
        • Groups
        • Client Tags
      • Events
      • Client rights
      • Client folders
      • Backend images
      • Import data
      • Visual customization
    • Security
      • Search by IP
      • Blocked clients
      • Black lists
      • White lists
      • Transaction monitoring
      • Address whitelist
      • Email black list
    • References
      • Client statuses
      • Client request statuses
      • Transaction statuses
      • Event types for triggering event notifications for Back Office users
      • Product permissions
      • Supported currencies
      • Supported cryptocurrency payment methods
      • Block explorer list
  • How-to articles
    • Manage clients
      • How to register a new client
      • How to change a client password
      • How to disable 2FA for a client
      • How to enable internal transfers for a client
      • How to view deposit or withdrawal wallet addresses
      • How to upload files to a client profile
      • How to assign tags to clients
      • How to approve or reject client requests
      • How to create categories for the Event log
      • How to create a jurisdiction
    • Manage finances
      • How to create a deposit
      • How to create a payout
      • How to create a transfer
      • How to exchange funds
      • How to create a report
      • How to update balances
      • How to process transactions with the Partial status
    • Manage savings programs
      • How to create a savings program
        • Configure the Flexible strategy settings
        • Configure the Fixed strategy settings
    • Manage currencies
      • How to add a currency
      • How to configure currency exchange rates
      • How to add an exchange currency pair
      • How to set priorities for exchange rate providers
      • How to enable requests for exchanges in specific currency pairs
      • How to update rates in exchange requests
    • Manage bonuses
      • How to create a bonus preset
      • How to create a temporary bonus program
      • How to automatically credit bonuses to clients upon deposits
      • How to manually credit bonuses to clients
    • Manage products
      • How to create a wallet
      • How to restrict the use of a product
    • Manage platforms
      • How to integrate B2TRADER
      • How to integrate DXtrade
      • How to integrate Match-Trader
      • How to integrate MetaTrader
      • How to integrate TradeLocker
      • How to integrate OneZero and PrimeXM
      • How to enable one-click trading access from the B2CORE UI and mobile app
    • Manage cashback options
      • How to configure cashback programs for MT4 and MT5
    • Manage advertising options
      • How to create a banner
      • How to create an announcement
      • How to configure the default Dashboard
      • How to add Ticker Widget symbols to the Dashboard
      • How to configure a menu in the B2CORE UI
    • Manage mailing options
      • How to send an email
      • How to create an email template
      • How to configure SMTP
      • How to configure SendGrid
      • How to determine why clients fail to receive email notifications
    • Manage verification options
      • How to use the KYC constructor
      • How to use SumSubstance
      • How to use ShuftiPro
      • How to use iDenfy
      • How to create a client accreditation test
    • Manage system settings
      • How to set up the Registration wizard
        • How to add and configure the Registration wizard
        • How to set up fields for the Basic Information step
        • Fields supported in the Basic Information step
        • How to set up fields for the Advanced step
        • Field types and validation rules
        • How to configure the User Registration step
      • How to change the wizard workflow
      • How to block registration for a country
      • How to add or remove a language
      • How to create a request resolution type
      • How to create a request resolution
      • How to set up event notifications
      • How to set up Apple push notification
      • How to add a user group and grant permissions
      • How to add an admin user
      • How to make an admin user see only specific clients
      • How to add a manager
      • How to create a bulk action
      • How to export a CSV file with email addresses
      • How to change Back Office images
      • How to set up 2FA
      • How to import client-related data
      • How to import data related to Back Office user groups
      • How to configure a connection to Zendesk
      • How to switch from SupportPal to Zendesk
      • How to configure a connection to RudderStack
      • How to configure settings for mobile app downloads
    • Manage payment methods
      • How to add non-PSS deposit and withdrawal methods
        • How to integrate B2BINPAY
      • How to add the manual deposit or withdrawal method
      • How to add the Constructor deposit or withdrawal method
      • How to add deposit and withdrawal methods through PSS
        • How to integrate BridgerPay
        • How to integrate PayPal
        • How to integrate Paytiko
        • How to integrate Praxis
      • How to configure commissions for deposit and withdrawal methods
      • How to restrict the use of deposit and withdrawal methods
    • Manage communication platforms
      • How to configure Twilio
      • How to set up a Slack bot
      • How to set up a Telegram bot
      • How to get Telegram chat, group and channel identifiers
  • B2CORE Mobile
    • Deploying your iOS app
    • Deploying your Android app
  • B2CORE API
    • Restricted access to the API
  • Release notes
    • Release notes
    • Release notes Mobile
Powered by GitBook
On this page
  • Providers
  • General information
  • Details
  • Queue
  • Log

Was this helpful?

  1. Back Office guide
  2. Mailing

System

PreviousMarketingNextTicket feedback

Last updated 6 months ago

Was this helpful?

Providers

On this page, you can view a list of connections to SMTP service providers and configure new connections.

It's important to select SMTP providers that offer unrestricted daily email sending, such as , , or .

Unsuitable SMTP providers

Providers that impose daily email sending limits aren't suitable for SMTP configuration. These services are typically designed for personal or small-scale usage and can't meet the demands of extensive mailing lists.

Examples of such providers include: Gmail, Yahoo Mail, Outlook (Hotmail), iCloud Mail, AOL Mail, Zoho Mail (free version), Yandex Mail, Proton Mail, GMX Mail, or Mail.ru.

General information

The following information is provided about each SMTP connection:

ID

The identifier assigned to the connection.


Caption

The named assigned to the connection in the Back Office.


Driver

The driver used for sending emails (smtp).


Host

The SMTP host.


Port

The SMTP port number.


Username

The SMTP username that is used for authentication.


Send from

The sender’s email address displayed to your email recipients.


Send from name

The sender’s name displayed to your email recipients.

See also


Encryption

The encryption protocol used to securely communicate with the SMTP service provider. Possible options:

  • TSL

  • SSL


Enabled

The connection status.

If true, the connection is enabled; otherwise, false.

If the only connection to an SMTP service provider is configured, it can’t be disabled.

To view the connection details, click the Edit button.

Details

On the details page, the masked Password field is displayed in addition to the general information.

To validate the connection settings, click the Test connection button. A green checkmark displayed on the button indicates that the connection has been configured properly.

Queue

On this page, you can view the queue of unsent emails and delete them if necessary.

ID

The email identifier in the system.


Email

The email address.


Subject

The email subject.


Last attempt date

The date of the last attempt to send the email.


Next attempt date

The date of the next attempt to send the email.


Attempts count

The number of attempts to send the email.


Status

The status indicating the result of an email send attempt.


Reason

The reason for an unsuccessful attempt.

Log

On this page, you can view the mailing log.

ID

The email identifier in the system.

Active queue ID

The identifier of the queue in which the email is included.

Email

The client email address.

Subject

The email subject.

Attempt date

The date and time of the last attempt to send the email.

Status

The email delivery status (the available options: IN PROGRESS, FAIL, and SUCCESS).

Reason

The reason why the email delivery failed.

Mailchimp
SendGrid
Mailgun
How to configure SMTP