SMS

Manage SMS templates for event notifications to Back Office users and 2FA verification codes to clients. View, edit, and enable templates for smooth SMS communication

In this subsection, you can manage templates that are used for SMS notifications.

General templates

On this page, you can manage templates that are used to deliver event notifications to Back Office users via SMS.

General information

The following information is provided about each template:

Name

The template name.

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Caption

The template description.

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Enabled

If Yes, a template is enabled and can be used for event notifications; otherwise, No.

To view the template details, click the Edit button.

Details

In the Template window, you can view or edit the template text.

Example

The following is an example of a template for SMS notifications about the comments added to the Event log in which a specific Back Office user was mentioned.

{email} mentioned you in the comment added to the Event Log.
View comment: {route}

Confirmation templates

On this page, you can manage templates that are used to deliver verification codes to clients for whom 2FA (two-factor authentication) is enabled via SMS.

General information

The following information is provided about each template:

Name

The template name.

The template with the name default can't be disabled, deleted, or renamed.

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Caption

The template description.

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Enabled

If Yes, a template is used to deliver verification codes to clients via SMS; otherwise, No.

To view the template details, click the Edit button.

Details

In the Template window, you can view or edit the template text.

Example

The following is an example of a template for delivering verification codes via SMS:

Your verification code is %CODE%.