Move to Success

Learn how to move a deposit to Success in PaymentSystem Deposit Assistance requests by verifying the transaction externally, entering the final amount, and confirming with a verification code

The deposit can be moved to Success in the PaymentSystem Deposit Assistance request only if the latest attempt of the Polling job process has the Unprocessable status, indicating that it must be finalized manually.

Before moving the transaction to Success, you must verify in the external payment system that the corresponding transaction exists and has been successfully executed; otherwise, the deposit may be incorrectly marked as successful, leading to discrepancies in the client's balance.

To move the deposit to Success:

1

In the PaymentSystem Deposit Assistance request related to the deposits, click Move to success.

2

In the displayed popup, fill in the following fields:

• In the Final amount field, enter the amount to be deposited to the client. The amount must be in the currency in which the transaction was initiated.

• To confirm the action, solve a simple math problem and enter the result in the Verification code field.

Move the deposit to success

3

Click OK to change the transaction status.

Once the transaction status is set to Success, the request will be marked as Approved.