Deposits

On this page, you can view a list of all deposits made on client accounts.

To view deposits made on accounts of a particular client, go to the Transactions tab on the client details page.

General information

The following information is provided about each deposit transaction:

Deposit number

The sequence number of a deposit transaction in the system.


Client ID

The identifier of a client in the system.


Client

The client’s name.


Email

The client’s email address.


Tags

The tags assigned to a client that are used to sort a list of deposit transactions displayed to Back Office administrators.


Country

The client’s country (if specified by a client during registration or KYC verification process).


Company Short

The short name of a client’s company.


Company Full

The full name of a client’s company.


Account number

The number of an account to which funds are deposited.


Payment method

The method used to deposit funds.


Payment name

The name of a deposit method in the system.


Groups of method

The group to which a deposit method belongs.


Amount

The deposit amount.


Currency

The currency in which a deposit amount is specified.


Vendor Commission

The commission charged by a broker.


Provider Commission

The commission charged by a payment system.


Commission currency

The currency in which commissions are charged.


Final amount

The deposit amount (less commissions), in the deposit currency.


Final currency

The deposit currency (in which a deposit amount is credited to a client account).


Rate

The exchange rate applied to convert a deposit amount to the final currency.


Rate currency

The final currency to which a deposit amount is converted.


Rate (USD)

The exchange rate applied to convert a deposit amount to USD.


Final amount (USD)

The deposit amount (less commissions), in USD.


Created

The date and time when a deposit was made.


Processed

The date and time when a deposit was processed.


Status

The current transaction status.


Fin verified

For internal use only. The result of a check made by the Finance Department.


Account type

The type of a product to which an account belongs.


Internal client type

For internal use only. The internal client profile category.


Invoice

The unique identifier of a transaction in the payment system.


Transaction

The unique address of a transaction in a blockchain.


Internal comment

For internal use only. An optional note about a transaction.

Only the deposit transactions that were made after specifying the rate providers are considered in calculations, while previously made transactions are ignored.


At the bottom of the page, the following information is displayed:

Total amount (All Pages)

The total amount deposited by all clients to their accounts, in the selected currency. This value is only displayed when the Currency column is filtered by a specific currency, reflecting the total deposit amount in that currency.

To view transaction details, click the Edit button or the number displayed in the Deposit number column.

Details

The following additional information is provided about each deposit transaction:

ID

The sequence number of a deposit transaction in the system (the same as the one displayed in the Deposit number column).

Status

The current transaction status. This status can be changed in the Edit mode.


Invoice

The unique identifier of a transaction in the payment system.


Deposit method

The current transaction status.


Date

The date when a deposit was made.


Invoice date

The date when an invoice was created.


Result date

The date when a deposit was credited.


Fin verified

For internal use only. The result of a check made by the Finance Department.


Amount

The deposit amount.


Currency

The currency in which a deposit amount is specified.


Vendor Commission

The commission charged by a broker.


Provider Commission

The commission charged by a payment system.


Final amount

The deposit amount (less commissions), in the deposit currency.


Transaction

The unique address of a transaction in a blockchain. This address can be changed in the Edit mode.


Rate (USD)

The exchange rate applied to convert a deposit amount to USD. This rate can be changed in the Edit mode. As a result, the Final amount of a transaction is recalculated.


Internal comment

An optional note about a deposit. Enter a note or edit the existing one, and then click Save.


Account number

The number of an account to which funds are deposited.


Account balance

The current balance on an account.


Account type

The type of a product to which an account belongs.


Client

The client’s name.


Email

The client’s email address.

Transaction monitoring

To submit a transaction monitoring request, click the Check transaction button. This button is unavailable if the transaction has already been checked. Repeated requests to check the same transaction will be ignored. After sending a request, it can be assigned one of the following statuses:

  • Request sent — a request was sent and processed. View the result on the Transaction monitoring page.

  • Request in process — a request was sent and is being processed.

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