How to exchange funds

To exchange funds for a client via the Back Office:

  1. Navigate to Clients > General.

  2. Select the client and click the Edit button.

You can use filters by name or email for a quick search.

  1. Go to the Transactions tab, and then select Exchange.

  2. Click +Create.

  3. Fill out the form:

  • Select a debiting account in the From account dropdown.

  • Select a destination account in the To account dropdown.

  • Select the Exchange type:

    • Source & Rate (Sell) — when selling currency, the destination amount can't be set

    • Destination & Rate (Buy) — when buying currency, the source amount can't be set

    • Source & Destination (Direct) — when making a direct transfer, the rates can't be set

  • Set the exchange amounts and rates depending on the selected exchange operation type.

  • Confirm the operation by solving a simple math problem and enter the result in the Verification code field.

  1. Click Save to exchange the funds.

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