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On this page
  • Payout methods
  • General information
  • Details
  • Payout groups

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  1. Back Office guide
  2. System

Payout system

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Last updated 1 month ago

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In this subsection, you can set up and manage supported withdrawal methods.

Payout methods

On this page, you can view a list of configured withdrawal methods and create new ones.

General information

The following information is provided about each withdrawal method:

Priority

The priority index assigned to the withdrawal method.

The order in which withdrawal methods are displayed to clients in the B2CORE UI depends on priority indexes assigned to methods. A lower index means a higher priority. For example, a method with the index 1 will appear at the top of the list in the B2CORE UI.

The priority index can be changed on the in the method details.


Caption

The name assigned to the method in the Back Office, which is also visible to clients in the B2CORE UI.


Name

The unique name for the method. It can only contain Latin letters, numbers, dashes, and underscores.


Group


Provider

The name of the payment provider.


Currency

One or more currencies supported by the method. The method will be available for accounts denominated in the selected currencies.


Enabled

The method status:

  • No — the method is inactive and unavailable for withdrawals.

  • Yes — the method is active and available for withdrawals.


Status

If the column is empty, all required settings for the method have been specified.

To view withdrawal method details, click the Edit button.

Details

The details page is divided into the following tabs:

Settings tab

On this tab, you can view or modify the general settings of the withdrawal method, as well as the connection settings of a payment provider.

Name

The unique name for the method. It can only contain Latin letters, numbers, dashes, and underscores.


Enabled

The method status:

  • No — the method is inactive and unavailable for withdrawals.

  • Yes — the method is active and available for for withdrawals.


Group


Caption

The name assigned to the method in the Back Office, which is also visible to clients in the B2CORE UI.


Provider

The name of the payment provider.


Result URL

The URL that receives callbacks with notifications about withdrawal status updates.


Time to fund

The hint text displayed to clients in the B2CORE UI, indicating the estimated processing time for withdrawals. Two standard options are available:

  • Depending on the Blockchain

  • From 3 to 5 Days

It's possible to modify the hint text of the standard options or add new ones in System > Key storage > Key storage values. Use the method_time tag to locate the relevant keys and update the text.

The hint text can be specified in HTML format, but using different formats may cause difficulties in displaying the hint on different devices.

For example, while the HTML format renders correctly in the B2CORE UI, it may not work properly in mobile apps.


Icon

The method icon displayed to clients in the B2CORE UI for quick identification of the method.

You can use predefined icons or specify a URL for a custom image.

If you prefer a custom icon, specify the URL of the image to be displayed as the method icon.


Priority

The priority index assigned to the withdrawal method.

The order in which withdrawal methods are displayed to clients in the B2CORE UI depends on priority indexes assigned to methods. A lower index means a higher priority. For example, a method with the index 1 will appear at the top of the list in the B2CORE UI.


IP White list

A list of IP addresses from which it is allowed to make withdrawals.


Rates provider

This field is optional.

If specified, the system will prioritize requesting rates from this provider when the payout method is used.


Auto withdrawal enabled

  • Yes — clients can make automatic withdrawals using this method, without the need for admin approval.

  • No — automatic withdrawals are disabled. In this case, each withdrawal request must be approved by the admin in the Back Office.

Auto withdrawal can't be enabled for the method in the following cases:

  • If the Auto withdrawal option for the payout operation type is disabled, which indicates that automatic withdrawals are globally disabled.


Provider settings

The settings required to connect to a payment provider.

The set of connection settings varies depending on the payment provider.

After specifying the connection settings, it’s possible to check if the credentials used to access the payment provider are valid. To do this, click the Check connection button.

Currently, the Check connection button is available only for the B2BINPAY payment provider.

  • If the specified credentials are valid, the status Success is displayed under the button.

  • If the credentials are invalid, the status Fail is displayed, followed by an explanation message. In this case, contact the Support team.


Custom fields

Applicable for the Constructor provider only.

TR Currencies tab

On this tab, you can view and manage a list of transaction currencies added to the withdrawal method. The method will be available for accounts denominated in these currencies.

The following information is provided about each currency:

ID

The identifier assigned to the currency added to the method.


Currency

The caption assigned to the currency.

PS Currencies tab

On this tab, you can view and manage a list of currencies supported by the payment provider for processing withdrawals. To enable the method to process withdrawals in a specific currency, ensure it is added to this list.

The following information is provided about each currency:

ID

The identifier assigned to the currency added to the method.


Currency

The caption assigned to the currency.


Supported by PS

  • Supported — indicates that the currency is supported by the payment provider and can be used for making withdrawals.

  • Unsupported — indicates that the currency isn't supported by the payment provider and can't be used for making withdrawals.

Commissions tab

On this tab, you can view and manage a list of commissions configured for the withdrawal method.

The following information is provided about each commission:

ID

The commission identifier in the Back Office.


Currency

One or more commission currencies.


Commission

The commission rates that follow the formula:

Minimum commission amount <= Fixed rate + Percentage rate % <= Maximum commission amount


Type

The commission type:

  • TR (Vendor commission) — the commission that is calculated based on the currency and amount that a client specifies for withdrawal.

    If this commission type is configured, the client specifies an amount for withdrawal, which then will be reduced by the calculated commission.

  • PSP (Provider commission) — the commission that is calculated only for financial reports and doesn't affect the amount a client withdraws from their account.

Payout groups

Groups are used to organize withdrawal methods into categories, such as crypto and fiat methods, for easier management.

Priority

The priority index assigned to the group.


Name

The group name.


Caption

The group description.


Enabled

The group status:

  • No — the group is inactive and cannot be used to include withdrawal methods.

  • Yes — the group is active and can include withdrawal methods.

One or more in which the method is included, such as Crypto, Fiat, or both.

— indicates that some method settings need to be configured. Hovering over the icon displays a list of required settings, which can be adjusted in the method details.

One or more in which the method is included, such as Crypto, Fiat, or both.

For a list of predefined icons and their names, refer to and . To use a predefined icon for the method, enter its name in the Icon field.

The name of the rate provider configured on the page.

The use of this option depends on the settings configured for the payout operation type in .

If the associated with the method isn't listed in the Auto processing rules field, meaning that automatic withdrawals are prohibited for that group and all the withdrawal methods included in it.

Configure a list of fields that clients should fill in when they make withdrawals using the Constructor method in the B2CORE UI (for details, refer to ).

For details, refer to .

If this commission type is configured, it only applies to calculations for reports regarding completed withdrawals and is displayed in the Provider commission column in .

Payment systems
Supported cryptocurrency payment methods
Currencies > Rates
How to configure commissions for deposit and withdrawal methods
Finance > Payouts
Settings tab
groups
Settings tab
TR Currencies tab
PS Currencies tab
Commissions tab
groups
group
System > Operation types
How to add custom fields for the Constructor deposit or withdrawal method