How to create a request resolution type
Learn how to create request resolution types in B2CORE by defining a name, caption, and enabling the type for use in classifying request resolutions
To create a request resolution type:
1
Navigate to System > Requests > Resolutions Types.
2
Click +Create.
3
Fill out the form:
Set the Name of the type (for example,
financial
).Set the Caption — the title of the type that will be displayed in the resolution types drop-down list (for example,
Financial Rejection
).Set Enabled to Yes.
4
Click Save to create the resolution type.
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