How to create a deposit

Learn how to manually create a deposit in the B2CORE Back Office using the manual deposit method

Before creating a manual deposit via the Back Office, make sure that the manual deposit method is created and enabled. To do this, navigate to System > Deposit system > Deposit methods. If the manual deposit method is not displayed on the Deposit methods page, create the method by following the instructions described in How to add the manual deposit or withdrawal method.

After the manual deposit method is created and enabled, follow the steps below to create a deposit.

1

Navigate to Clients > General.

2

Select the client and click the Edit button.

You can use filters by name or email for a quick search.

3

Go to the Transactions tab, and then select Deposit.

4

Click +Create.

5

Select a client account to which you want to deposit funds, and then click Select.

6

Fill out the form:

• Make sure that Method is set to manual. Check the account number and currency.

• Enter the deposit amount.

• Set commissions.

• Enable the Don’t send email option if you don't want to notify the client about the deposit operation.

• Confirm the operation by solving a simple math problem and enter the result in the Verification code field.

• Add the Internal comment if needed. It will be displayed only in the Back Office.

7

Click Save to create the deposit.