How to create a deposit

Before creating a manual deposit via the Back Office, make sure that the manual deposit method is created and enabled. To do this, navigate to System > Deposit system > Deposit methods. If the manual deposit method is not displayed on the Deposit methods page, create the method by following the instructions described in How to add a manual deposit or withdrawal method.

After the manual deposit method is created and enabled, follow the steps below to create a deposit.

1. Navigate to Clients > General.

2. Select the client and click the Edit button.

You can use filters by name or email for a quick search.

1. Go to the Transactions tab, and then select Deposit.

2. Click +Create.

3. Select a client account to which you want to deposit funds, and then click Select.

4. Fill out the form:

• Make sure that Method is set to manual. Check the account number and currency.

• Enter the deposit amont.

• Set commissions.

• Enable the Don’t send email option if you don't want to notify the client about the deposit operation.

• Confirm the operation by solving a simple math problem and enter the result in the Verification code field.

• Add the Internal comment if needed. It will be displayed only in the Back Office.

1. Click Save to create the deposit.