Event types for triggering event notifications for Back Office users
The following is a list of event types supported for delivering event notifications to Back Office users via email, SMS, Slack, or Telegram.
If pre-configured templates for sending notifications via email, Slack, or Telegram are available for a specific event type, the template names are indicated in the Template column. For event types without pre-configured templates, custom templates should be created.
Event type |
Event name used in the Back Office |
Description |
Template |
---|---|---|---|
Account archiving request |
|
Notifications about requests to archive client accounts. |
Email template: |
Account creation request |
|
Notifications about requests to create new client accounts (such as trading accounts or wallets). |
— |
Account deletion request |
|
Notifications about requests to remove client accounts. |
— |
Address update request |
|
Notifications about requests to update client addresses. |
— |
Admin user created |
|
Notifications about new users registered in the Back Office. |
Email template: |
Avatar upload request |
|
Notifications about requests to upload photos to client profiles. |
— |
Client test passed |
|
Notifications about accreditation tests completed by clients, indicating test results that need to be checked. |
|
Client test request |
|
Notifications about requests to check the results of client accreditation tests. |
— |
Deposit request |
|
Notifications about requests to deposit funds to client accounts. |
— |
Event log comments |
|
Notifications about notes and comments added to the Event log tab, tagging a Back Office user. |
|
Internal transfer request |
|
Notifications about requests to make internal transfers. |
Email template: |
New IB app request |
|
Notifications about requests to register new applications used for accessing Introducing brokers (IB). |
— |
SMS provider error |
|
Notifications about the errors related to the SMS providers that are used to deliver verification codes to your clients. |
— |
Successful exchange |
|
Notifications about successful exchange operations. |
— |
Successful payment |
|
Notifications about successful payments. |
Email template: |
Successful registration |
|
Notifications about newly registered clients in the B2Core UI or Back Office. |
Email template: |
Successful withdrawal |
|
Notifications about successful withdrawals. |
Email template: |
Suspicious transaction |
|
Notifications about suspicious deposit or withdrawal transactions to which the red status is assigned in the course of transaction monitoring. |
Email template: |
Transfer request |
|
Notifications about requests to make transfers. |
Email template: |
Verification level update request |
|
Notifications about requests to update client verification levels. |
Email template: |
Withdrawal initialized |
|
Notifications about withdrawal requests created by clients. |
|
Withdrawal request |
|
Notifications about requests to withdraw funds from client accounts. |
Email template: |