Event types for triggering event notifications for Back Office users

The following is a list of event types supported for delivering event notifications to Back Office users via email, SMS, Slack, or Telegram.

If pre-configured templates for sending notifications via email, Slack, or Telegram are available for a specific event type, the template names are indicated in the Template column. For event types without pre-configured templates, custom templates should be created.

Event type

Event name used in the Back Office

Description

Template

Account archiving request

ArchiveRequestEvent

Notifications about requests to archive client accounts.

Email template: archiveAccountRequest

Account creation request

AccountRequestEvent

Notifications about requests to create new client accounts (such as trading accounts or wallets).

Account deletion request

DeletingAccountRequestEvent

Notifications about requests to remove client accounts.

Address update request

AddressRequestEvent

Notifications about requests to update client addresses.

Admin user created

AdminUserCreated

Notifications about new users registered in the Back Office.

Email template: AdminUserCreated

Avatar upload request

AvatarRequestEvent

Notifications about requests to upload photos to client profiles.

Client test passed

TestPassing

Notifications about accreditation tests completed by clients, indicating test results that need to be checked.

  • Email template: Test Passing (to admin)

  • Slack template: TestPassing

  • Telegram template: TestPassing

Client test request

ClientTestRequestEvent

Notifications about requests to check the results of client accreditation tests.

Deposit request

DepositRequestEvent

Notifications about requests to deposit funds to client accounts.

Event log comments

EventLogUserTagged

Notifications about notes and comments added to the Event log tab, tagging a Back Office user.

  • Email template: EventLogMessageEmail

  • Slack template: EventLogUserTagged

  • Telegram template: EventLogUserTagged

Internal transfer request

InternalTransferRequestEvent

Notifications about requests to make internal transfers.

Email template: TransferRequestReceived_toManager

New IB app request

IBApplicationProviderRequestEvent

Notifications about requests to register new applications used for accessing Introducing brokers (IB).

SMS provider error

NotifiableExceptionEvent

Notifications about the errors related to the SMS providers that are used to deliver verification codes to your clients.

Successful exchange

ExchangeSuccessfulOperation

Notifications about successful exchange operations.

Successful payment

PaymentSuccessfulOperation

Notifications about successful payments.

Email template: DepositSuccessful_toManager

Successful registration

SuccessfulRegistration

Notifications about newly registered clients in the B2Core UI or Back Office.

Email template: SuccessfulRegistration (to admin)

Successful withdrawal

PayoutSuccessfulOperation

Notifications about successful withdrawals.

Email template: WithdrawDone

Suspicious transaction

TransactionVerifyingEvent

Notifications about suspicious deposit or withdrawal transactions to which the red status is assigned in the course of transaction monitoring.

Email template: RedTransaction

Transfer request

TransferRequestEvent

Notifications about requests to make transfers.

Email template: TransferRequestReceived_toManager

Verification level update request

VerificationRequestEvent

Notifications about requests to update client verification levels.

Email template: VerificationUploaded_toManager

Withdrawal initialized

PayoutRequestInitialized

Notifications about withdrawal requests created by clients.

  • Email template: WithdrawRequestReceived_toManager

  • Slack template: PayoutRequestInitialized

  • Telegram template: PayoutRequestInitialized

Withdrawal request

WithdrawalRequestEvent

Notifications about requests to withdraw funds from client accounts.

Email template: WithdrawRequestReceived_toManager