How to set up Apple push notification

Learn how to set up a connection to Apple Push Notification service (APNs) to enable push notifications for key events in your iOS app

You can configure a connection to the Apple Push Notification service (APNs) to enable your deployed iOS app to send push notifications when the following events occur:

• a deposit request is created

• a request to update a client's verification level is created

• an existing announcement is updated

• a HelpDesk response is received

To configure a connection to the APNs:

1

Navigate to System > External Connections.

2

Click +Create in the upper-right corner of the page.

3

On the Create connection field, fill in the following fields:

• In the Name field, enter a name for the connection. The name must be unique.

• In the Caption field, enter a caption that will be applied to the connection in the Back Office.

• In the Provider dropdown, select ApplePushNotification.

4

Click Save to create the connection.

The ApplePushNotification connection will appear in the list of external connections.

5

Click Edit to enter the connection details and complete the following fields:

• In the App key id field, enter the key identifier of your iOS app.

• In the App team id field, enter the identifier assigned to your development team after enrolling in the Apple Developer Program.

• In the App bundle id field, enter the bundle identifier of your iOS app.

• In the Private key content field, enter your private key required to access and authenticate communication with the APNs.

• In the Production dropdown, select Yes to enable your iOS app to send push notifications.

6

Check the connection status.

If the connection is inactive (No is displayed in the Enabled field), activate it by setting the Enabled dropdown to Yes.

7

Click Save to apply the changes.

Push notifications will now be delivered to clients who have installed and signed in to your iOS app.