How to create an email template
Navigate to Mailing > Send Email in the menu.
Click Create.
Fill out the form:
Set Caption — type the template name that will be displayed in the template drop-down list.
Set a Subject — type the email subject, applied to all emails based on this template or to a single one-time email.
Set a Description — type the internal email description, which will not be seen by recipients.
Select a Platform.
HTML text is a body of the email. You can preview the email by clicking Refresh preview. Plain text is also supported.
Click Save to create the template.
You can also create a template based on any email. To do this, follow the steps described in How to send an email, then click Save as template.