Home Back Office guide Mailing System

System

Providers

On this page, you can view a list of connections to SMTP service providers and configure new connections.

General information

ID

The identifier assigned to the connection.

Caption

The named assigned to the connection in the Back Office.

Driver

The driver used for sending emails (smtp).

Host

The SMTP host.

Port

The SMTP port number.

Username

The SMTP username that is used for authentication.

Send from

The sender’s email address displayed to your email recipients.

Send from name

The sender’s name displayed to your email recipients.

Encryption

The encryption protocol used to securely communicate with the SMTP service provider. Possible options:

Enabled

The connection status.

If true, the connection is enabled; otherwise, false.

If the only connection to an SMTP service provider is configured, it can’t be disabled.

To view the connection details, click the Edit button.

Details

On the details page, the masked Password field is displayed in addition to the general information.

To validate the connection settings, click the Test connection button. A green checkmark displayed on the button indicates that the connection has been configured properly.

Queue

In this subsection you can view the queue of unsent emails and delete them if necessary.

ID: Email identifier in the system.
Email: Email address.
Subject: Email subject.
Last attempt date: Date of the last attempt to send the email.
Next attempt date: Date of the next attempt to send the email.
Attempts count: Number of attempts to send the email.
Status: Email send attempt status.
Reason: Reason of unsuccessful attempt.

Log

In this subsection, you can view the mailing log.

ID: The email identifier in the system.
Active queue ID: The identifier of the queue in which the email is included.
Email: The client email address.
Subject: The email subject.
Attempt date: The date and time of the last attempt to send the email.
Status: The email delivery status (the available options: IN PROGRESS, FAIL and SUCCESS).
Reason: The reason why the email delivery failed.