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    • Welcome to Troubleshooting
    • Sign-in & authentication issues
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    • Finance issues
      • Exchanges fail with the Exchange Rate error: the rate for this pair cannot be found, please try another pair
      • Clients not seeing their transactions in the B2CORE UI
    • Trading platform issues
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    • Release notes
    • Release notes Mobile
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For the complete documentation index, see llms.txt. This page is also available as Markdown.
  1. Troubleshooting

Finance issues

Troubleshoot common issues with payment methods and financial transactions

Exchanges fail with the Exchange Rate error: the rate for this pair cannot be found, please try another pairClients not seeing their transactions in the B2CORE UI
PreviousClients can't submit verification requests in the B2CORE UINextExchanges fail with the Exchange Rate error: the rate for this pair cannot be found, please try another pair

Last updated 7 months ago

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