# Trading platform issues

{% content-ref url="/pages/zzij5QccVop7YQ6wtup1" %}
[Clients can't create trading accounts via the B2CORE UI](/troubleshooting/trading-platform-issues/clients-can-not-create-trading-accounts-via-the-b2core-ui.md)
{% endcontent-ref %}

{% content-ref url="/pages/mjksfAmDiHvIuuSDUqN8" %}
[Trading accounts appear in the E (Error) or A (Archived) status in the B2CORE Back Office](/troubleshooting/trading-platform-issues/trading-account-appear-in-error-or-archive-status.md)
{% endcontent-ref %}


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