Translation for a key in B2TRANSLATE not reflecting correctly in the B2CORE UI

Troubleshooting B2TRANSLATE translations not displaying correctly in the B2CORE UI

Problem

You've assigned a translation to a key in B2TRANSLATE, but a different translation is displayed for the this key in the B2CORE UI.

For more information about B2TRANSLATE, refer to the product documentation.

Possible reasons

This issue may occur due to one of the following:

• B2TRANSLATE update delay: updates in B2TRANSLATE may take a few minutes to appear, so the B2CORE UI might show the old translation temporarily.

• Overridden translation in B2CORE Back Office: another translation may be assigned to this element in the B2CORE Back Office, where the localization option is available.

  If a field supports localization in the B2CORE Back Office, the localization button appears on its right side. Clicking this button opens a list of available languages where you can specify translations.

Solution

To check and remove overridden translations:

1

In the B2CORE Back Office, navigate to the respective menu. For example, Products > Groups.

2

Click the Edit button for the relevant group to open its details.

3

The Caption and Description fields support localizations. Click the button on the right side of the fields to view if any translations are applied to the fields and remove those that may override the B2TRANSLATE ones.

Localization options for fields