# How to update your country and address details

You can update your country of residence and address details from the **Profile** menu in the B2CORE UI to keep your information up to date. This information may be required for regulatory checks and to enable country-specific B2CORE features, such as certain deposit and withdrawal methods.

Depending on your broker’s configuration, updating your country and address details may follow one of the scenarios below:

* **Repeated verification required**

  After the update, your verification level is reset. You must complete the KYC procedure again and submit documents confirming your updated country or address details to restore your verification level. This scenario applies when your broker’s KYC procedure *includes* address verification.
* **Admin approval required**

  When you update your country or address details, you must submit documents confirming the new information and send a request for review. The admin must approve your request. This scenario applies if your broker’s KYC procedure *doesn't include* address verification.

To update your country or address details:

{% stepper %}
{% step %}
In the B2CORE UI, navigate to **Profile** > **Profile Info**.

{% hint style="info" %}
The names of menu items and other UI elements depend on your broker’s configuration and may differ from those shown in this guide.
{% endhint %}
{% endstep %}

{% step %}
In the **Profile info** section, click one of the following options:

* **Add country** — to add your country of residence, address details, or both.
* **Update country** — to change the previously specified country, address details, or both.

<figure><img src="/files/yuDWKwtyNA4cojeTBYcs" alt="Update country and address details"><figcaption><p>Update country and address details</p></figcaption></figure>
{% endstep %}

{% step %}
Depending on the scenario:

* If **Repeated verification is required**, confirm your action in the popup that appears. The popup notifies you that your verification level will be reset. Click **Proceed** to continue updating your country and address details.

<figure><img src="/files/3KA1BbbmPkxCUYOB7xgW" alt="Confirmation popup"><figcaption><p>Confirmation popup</p></figcaption></figure>

* If **Admin approval is required**, no confirmation is needed at this step.
  {% endstep %}

{% step %}
On the **Change country of residence** page, enter or update the required fields:

* Country
* City
* State
* Address
* Postal code
  {% endstep %}

{% step %}
Depending on the scenario:

* If **Admin approval is required**, upload a document confirming your updated country or address details. Drag and drop the file or click **Browse** to select it from your computer.
* If **Repeated verification is required**, no documents are required at this step.
  {% endstep %}

{% step %}
Click **Submit**.
{% endstep %}
{% endstepper %}

After submission, the outcome depends on the selected scenario:

* If **Admin approval is required**, your country and address details will be updated once the admin approves your request in the Back Office. Your verification level remains unchanged.
* If **Repeated verification is required**, your verification level will be reset, and you'll be redirected to the **Verification** page in the B2CORE UI to complete the KYC procedure again and submit documents confirming your changes. Once verification is complete, your country and address details will be updated in your profile.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.b2core.b2broker.com/front-office-guide/manage-your-profile/how-to-update-your-country-and-address.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
